Term and Conditions

Last Updated: [Current Date]

Welcome to Hansa Toys Sales! These Terms and Conditions govern your use of our website wooden-toysus.com and your purchases of our educational toys. By accessing our site and making purchases, you agree to these terms.

1. Acceptance of Terms

By accessing and using Hansa Toys Sales website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part, please discontinue use of our website immediately.

2. User Responsibilities

3. Products and Services Description

Hansa Toys Sales specializes in high-quality educational toys including:

• Wooden Toys & Animals
• Educational Toys & Puzzles
• Dolls & Soft Toys
• Felt Toys & Flowers
• Musical Instruments
• Pretend Play Sets
• And other developmental toys

We strive to display product colors and images as accurately as possible, but slight variations may occur due to monitor settings and natural material characteristics.

4. Order and Payment Terms

Order Processing

All orders are subject to availability and confirmation. We process orders within 1-2 business days.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Shipping Information

Pricing and Taxes

All prices are listed in US dollars. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

5. Returns and Exchanges

Return Policy

We accept returns and exchanges within 15 days of receipt. To be eligible:

• Item must be unused and in original condition
• Original packaging and all materials must be included
• Proof of purchase must be provided

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

• Stuffed Animals & Soft Toys (once removed from packaging)
• Felt Toys & Felt Flowers (due to delicate nature)
• Personalized or custom-made items
• Items not in original condition

Refund Process

Refunds are processed within 3-5 business days after we receive and inspect returned items. Original shipping costs are non-refundable, and customers are responsible for return shipping costs unless the return is due to our error.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Hansa Toys Sales and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

Hansa Toys Sales shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• Use or inability to use our products or services
• Unauthorized access to or alteration of your transmissions
• Statements or conduct of any third party
• Any other matter relating to our service

Our total liability shall not exceed the purchase price of the products in question.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your data.

9. Governing Law

These Terms and Conditions are governed by the laws of the United States and the State of Texas. Any disputes shall be resolved in the courts of Houston, Texas.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

11. Contact Information

Thank you for choosing Hansa Toys Sales. We’re committed to ensuring your family’s shopping experience is as delightful and secure as the playtime our educational toys provide.

Happy playing and worry-free shopping!